To obtain a new password please follow this process:
- Request a new password by entering your email address below
- Receive an automatic email with a link to change password (if it does not arrive immediately please wait 15 minutes and also check your spam or junk folder)
- If it doesn’t appear in your inbox or spam folder you may need to add our domain name www.acc-uk.org to your whitelist. You can get information on how to do this from http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/. Once you have done this then click the reset password link and it should appear in your inbox, and possibly in your spam/junk folder.
- Once you have received the email click the link.
- you will be able to reset your password
- You will need to log in after you have reset your password using your new log in details.